• What is included in the purchase of a software module?
• What if a new release comes out shortly after we purchase a module
• What about upgrades or new versions?
• Can we add additional modules later?
• Can the software modules networked?
• Can we purchase additional support later?
• Where do we find pricing for the modules?
• How do we place an order?
• What does the multi-user license cover?
• Do we need to purchase a multi-user license for the add-on module?
• Do we need to be connected to the internet to use the modules?
• Will the module continue to run after the free upgrade period runs out?
• Do we need to purchase an upgrade for the add-on module?
• What is Standalone?
• If we order 2 modules, for example, Invoicing & Inventory control, do we need another module to connect the 2 together so that the products we invoiced will pull them out of Inventory?
• Are the programs available in languages other than English?
• Are the modules Windows Desktop applications?
• If we order a download can we burn the download to a CD?
• If we order a download is the PDF User Guide included or is it on-line?
• Do we need any of the add-on modules to run the Platinum modules?
• If we purchase another computer (or hard disk drive) do we need to purchase a license for the module again?
• We have a slow internet connection. What options do we have to download the software?
• Do we need the Multi-rate Payroll add-on to have several different pay rates for an employee within a pay period?
• Which credit cards do you accept?
• What is an upgrade?

• What is included in the purchase of a module?

A license to use the software module on one computer.

Technical Support via email for 30 days from date of order.

Ability to network via local area network (LAN) with purchase of optional multiuser licenses.

• What if a new release came out just after we purchased a license for one of the modules?

You will be eligible for a free upgrades and enhancements from our web to the new version for a period of 90 days from order date.

• Software Upgrades

To keep you software current and up-to-date with any patches, enhancements and new features you may order upgrades which will enable you to download a current version of the software module (requires a previous order number).

• If we purchase a single AccountPro module, can we add modules at a later date?

Yes, you may purchase additional modules at any time regardless of the number of modules installed. Installing additional modules take a minute or so and interfacing to any other installed module is automatic. No system manager or interfacing setup is required.

• Can we add a workstation and network?

Yes, you may purchase a multiuser license to network any of the modules.

For example, to network a module between 3 computers, you need to purchase 1 only license for the module and 2 multi-user licenses for the module.

• Can we purchase additional support?

Yes, you may purchase technical support beyond the 30 day web support period at any time if required.

• Where do we find pricing?

Click on one of the choices under BROWSE BY CATEGORY, or BROWSE BY INDUSTRY, click on a product or service, scroll to the bottom to find pricing.

All pricing is shown in US Dollars.

• How do we place an order?

To place an order online, click on one of the choices under BROWSE BY CATEGORY, or BROWSE BY INDUSTRY, click on a product or service, scroll to the bottom of the page, click Add To Cart and follow the prompts. Credit Card information is transmitted via secure 128bit SSL encryption.

We accept MasterCard, American Express, VISA, Discover and Diners Club credit cards.

• Multi-user Licenses

A multi-user license permits a workstation to access the data for that particular module to be accessed on the server. A multi-user license is required for each module per workstation. For example, for 3 computers networked, one server and two workstations, require 2 multiuser licenses for that particular module. The network setup may consist of client/server, or peer to peer networking.

• Do we need to purchase a multi-user license for the add-on module?

No, purchasing a multi-user license for the Platinum module will cover both the Platinum and Platinum add-on modules (you must have purchased a license for the actual Platinum add-on module).

• Is an Internet Connection Required

No, the programs do not need a connection to the internet. The only time you need to be connected to the internet is if you wish to obtain program upgrades, similar to obtaining the latest updates for the Windows version you are using.

• Will the module continue to run after the free upgrade period runs out?

Yes, the module will continue to run. There are no time use limitations on our programs.

• Standalone?

Standalone as it relates to AccountPro software modules means that A) no other AccountPro modules are required, and B) no other software is required other than one of Microsoft Windows VISTA, XP, 2000 or Windows Server 2003 with current updates is installed.

• Do we need another module to update data, for example, Inventory Control Data from Invoicing Data?

No, when you post from Invoicing and the Inventory Control module is installed, the Invoicing module will pull the products from stock in the Inventory Control module automaticvally (auto updating of Inventory may be turned off by the user if desired).

• Are the programs available in languages other than English?

Yes, you may select any of the languages available from the setup menu, for example, Spanish, and the screen display of fields (and reports) will be displayed or printed in Spanish. The User Guide is in English.

• Are the modules Windows Desktop applications?

Yes, they are.

• If we order a download can we burn the download to a CD?

The download file is in a zip format which can be burned to a CD for backup and or installation on another computer. Once you have the download, you do not need to be connected to the internet to install, or use, the Program and User Guide.

• If we order a download is the PDF User Guide included or is it on-line?

The User Guide is included in the download and can be read from, or printed with Adobe Reader (free from Adobe's web: www.adobe.com).

• Do we need any of the add-on modules to run the Platinum modules?

No, the add-on modules are not required to run the Platinum modules. The add-on modules build on and enhance what is already provided in the Platinum modules. Add-on modules may be ordered anytime but require a current version of the Platinum modules at time of order.

• If we purchase another computer do we need to purchase a license for the module again?

No, on the new computer (or hard disk drive), install the module from the original setup file you downloaded. Next copy the current data files from old computer (hard disk drive or backup) to new computer (or hard disk drive). You may wish to order a software upgrade to update the module to a current version.

• We have a slow internet connection. What options do we have to download the software?

Use another computer with a faster internet connection and either burn the download file to a CD, or copy to a flash drive and use the CD or flash drive to install, or use, the software on the computer you'll be using.

• Do we need the Multi-rate Payroll add-on to have several different pay rates for an employee within a pay period?

No, the add-on is not required to pay an employee with several different pay rates within a pay period. See Software Optional Modules for details.

• Which credit cards do you accept?

We accept Mastercard, VISA, American Express, Diners and Discover Credit Cards.

• What is a software upgrade?

A software upgrade covers a download link to obtain the latest version of the program. Available to the original licensee. An upgrade is not required to continue using the program and may be purchased at anytime if desired.